Team Communications

RingCentral Shared Inbox

An internal shared inbox for team communications with customers across a RingCentral number.

Client
Internal / Deployable Customer App
Status
Internal App
Year
2026
Stack
FastAPI, React, PostgreSQL, RingCentral, WebSockets

Project Notes

RingCentral Shared Inbox is a deployable internal app that gives customer-facing teams one place to review messages, collaborate on replies, track conversation history, and keep communication moving without exposing a public website.

  • Shared customer messaging inbox
  • Team notes, assignments, and read status
  • Deployable on a customer network

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